Terms & Conditions
1. Acceptance of Terms
By accessing and using Esales's website and services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you may not use our services.
2. Products and Services
We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free. Prices are subject to change without notice.
3. Orders and Payment
All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing, or suspected fraud. Payment can be made via credit card, digital wallets, or cash on delivery.
4. Shipping and Delivery
We offer island-wide delivery to all locations in Sri Lanka. Delivery times are estimates and may vary based on location and product availability. We are not responsible for delays caused by third-party shipping carriers.
5. Returns and Refunds
Returns are accepted within 7 days of delivery for unused products in original packaging. Refunds will be processed within 5-10 business days after we receive the returned item. Some items may not be eligible for return.
6. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which also governs the website and informs users of our data collection practices.
7. Limitation of Liability
Esales shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Esales or its content suppliers and is protected by copyright laws.
9. Governing Law
These terms shall be governed by and construed in accordance with the laws of Sri Lanka, and you irrevocably submit to the exclusive jurisdiction of the courts located in Sri Lanka.
10. Changes to Terms
We reserve the right to modify these terms at any time. Your continued use of the website following the posting of changes will constitute your acceptance of such changes.
Contact Information
If you have any questions about these Terms & Conditions, please contact us at info@esalesworld.com or call +94 77 799 4455.
Last updated: February 2025